Troubleshooting

Why can't I login?

Scenario:
"I run Nucleus in a language other than English. I can access my Nucleus admin area fine if I login through the loginform on my index page but I can't login through the admin area page (http://mydomain.com/nucleus/). I've tried the methods mentioned in the FAQ on cookie problems but still no luck. What's wrong with Nucleus?"

Solution:
Check that you are using the same character encoding for your username and password to login as when you registered on Nucleus. If you registered while you were using UTF-8 encoding and you are now trying to login using ISO-8859-1, Nucleus will not recognize your login.

Original forum thread (thanks, Legolas!):
http://forum.nucleuscms.org/viewtopic.php?p=48649#48649

section: Troubleshooting | submitted by Leng on 2006.Mar.18 | 2895 views

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